At 789laro, your personal data is handled with the same care and discipline we bring to every part of the platform. This Privacy Policy explains exactly what we collect, why we collect it, how we use it, and the rights you have over your own information.
789laro processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Your rights as a data subject are protected and respected at every stage of your relationship with 789laro.
789laro does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate the platform, process transactions, and improve your gaming experience — nothing else.
All data transmitted between your device and 789laro is protected using industry-standard TLS encryption. Sensitive data at rest — including payment information and identity documents — is stored using strong encryption protocols.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data held by 789laro. You also have the right to object to certain types of processing and to data portability where applicable.
789laro is built mobile-first for Filipino players. Our app collects only the permissions it genuinely needs to function. We do not access your contacts, camera, or location beyond what is required for account security and fraud prevention.
You are in control of your marketing preferences on 789laro. You may opt out of promotional communications at any time through your account settings or by contacting support. Opting out of marketing will not affect your ability to use the platform.
This Privacy Policy ("Policy") describes how 789laro ("the Platform," "we," "us," or "our") collects, uses, stores, and protects the personal data of individuals ("you," "the Player," or "the User") who access or use the 789laro online gaming platform at https://789laro.app and through the 789laro mobile application.
789laro is committed to protecting the privacy and personal data of all players. We operate in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
By registering for a 789laro account or using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside the 789laro Terms & Conditions and Responsible Gaming Policy.
We may update this Policy from time to time to reflect changes in our practices, technology, or legal obligations. The date of the most recent revision is displayed at the top of this page. Continued use of the 789laro platform following any update constitutes your acceptance of the revised Policy.
For the purposes of the Philippine Data Privacy Act, 789laro acts as the personal information controller in respect of the personal data collected through the platform. This means 789laro determines the purposes and means of processing your personal data.
789laro has designated a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy obligations. If you have any questions or concerns regarding the processing of your personal data, or if you wish to exercise any of your rights as a data subject, you may contact the 789laro DPO through the support channels described in Section 14 of this Policy.
789laro collects personal data from you in the following categories, depending on how you interact with the platform:
When you create a 789laro account, we collect information necessary to establish and verify your identity, including:
To process deposits and withdrawals, 789laro collects financial information including:
When you access the 789laro platform, we automatically collect certain technical data, including:
If you contact 789laro support or communicate with us through any channel, we retain records of those communications, including chat transcripts, email correspondence, and any information you provide in the course of seeking assistance.
Where you use responsible gaming tools — such as setting deposit limits, loss limits, or requesting self-exclusion — 789laro records these preferences and actions to ensure they are applied correctly and consistently across the platform.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, DOB, government ID | Account verification, KYC, age check |
| Financial Data | GCash number, bank account, transactions | Payment processing, AML compliance |
| Technical Data | IP address, device info, session logs | Security, fraud prevention, analytics |
| Communications Data | Support chat, emails | Customer service, dispute resolution |
| Responsible Gaming Data | Limits set, self-exclusion records | Player protection, regulatory compliance |
789laro uses the personal data we collect for the following purposes:
789laro processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act:
789laro does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:
789laro engages trusted third-party service providers to assist in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support technology providers. All service providers are contractually required to process your data only on 789laro's instructions and to maintain appropriate security standards.
789laro may be required to disclose personal data to Philippine regulatory authorities, including the National Privacy Commission, PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement agencies, where required by law or in response to a lawful request.
In accordance with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended), 789laro may be required to report certain transactions and player information to the AMLC. Such disclosures are made strictly in accordance with legal requirements and do not require your prior consent.
In the event of a merger, acquisition, or sale of all or part of 789laro's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
789laro uses cookies and similar tracking technologies on the platform to enhance your experience, maintain session security, and analyse platform usage. The following types of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the 789laro platform. For the mobile app, cookie-equivalent tracking preferences can be managed through your device's application settings.
789laro retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention principles:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 789laro's data disposal procedures.
789laro implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 789laro will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular No. 16-03.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 789laro:
To exercise any of these rights, please contact the 789laro Data Protection Officer through the support channels described in Section 14. 789laro will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
The 789laro platform is strictly intended for adults aged 21+. 789laro does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted at the point of registration, and 789laro reserves the right to request additional proof of age at any time.
If 789laro becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately closed, all associated data will be deleted in accordance with applicable regulations, and any funds held in the account will be handled in accordance with regulatory requirements.
If you are a parent or guardian and believe that a minor has registered on the 789laro platform, please contact our support team immediately so that we can take appropriate action.
789laro primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines — for example, cloud hosting or technical support services — 789laro ensures that appropriate safeguards are in place to protect your data in accordance with the Philippine Data Privacy Act.
Such safeguards may include contractual clauses requiring the recipient to maintain data protection standards equivalent to those required under Philippine law, or reliance on the recipient's adherence to recognised international data protection frameworks.
789laro will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
789laro reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material, we will notify registered players via email or through a prominent notice on the 789laro platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how 789laro protects your personal data. Your continued use of the platform following any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 789laro, please contact our Data Protection Officer. Our support team is available 24 hours a day, seven days a week, and communicates in English and Filipino-English to serve players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City.
If you are not satisfied with 789laro's response to your data privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines. The NPC is the independent regulatory body responsible for administering and implementing the Data Privacy Act of 2012.
For responsible gaming concerns, including self-exclusion requests and limit-setting, please visit our Responsible Gaming page. For the full terms governing your use of the 789laro platform, please review our Terms & Conditions.
Now that you know how we protect your privacy, join thousands of Filipino players who trust 789laro for fair, secure, and exciting online gaming. Must be 21 years or older to register.
Already a member? Log in here. | Have questions? Visit our FAQ page. | Need help? Read our Responsible Gaming guide.